Louise has advised and led major digital and operational transformations across multiple industries such as healthcare, insurance, social services, justice, transit, non-profits, and finance. Louise is incredibly passionate about helping these organization make change happen with better results, less effort and less stress.
The constant challenges her clients faced trying to overcome resistance and confusion and achieve their desired results led her to embark on a PhD to find a better way the didn't drain people's time and energy. She focused her research on integrating neuroscience, design thinking and organization psychology to design and test a simple framework in three healthcare organizations.
The Change Action Framework that Louise teaches in this course is the result of this research and her years of experience. Many of her clients and students have tested this framework and proven it's reliability and ease of use. Louise founded the Change Design Institute to advance the framework and its tools and techniques. She aims to inspire and equip thousands of others to lead transformation or change in their own organization with better results, less effort and less stress so that less time and energy is wasted and people can have a better quality of work life.
Louise speaks at conferences throughout North America and Europe. As a university lecturer she relishes the opportunity to help prepare the next generation of leaders using innovative learning methods.
Louise boosts her physical and mental health while exploring the rugged east coast of Canada in her sea kayak and hiking with her 2 goats and dogs.
