Icons & text

  • Icon & text

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

  • Icon & text

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

  • Icon & text

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

Course curriculum

  • 1

    Get Ready!

    • How to use this learning platform

    • What do you hope to achieve from this course?

  • 2

    Section 1 - Scoping the Change Implementation

    • Overview of Section 1 and general instructions

    • Webinar 1 Slide Deck

    • Webinar 1 Recording

    • Scoping the Change - Part 1

    • ASSIGNMENT 1 - Using the BMC to scope change implementation

    • Webinar 2 Recording

  • 3

    Section 2 - Scoping Change at the Service Level

    • Instructions and Discussion for Section 2

    • Critical things to consider for digital transformation

    • Even Manufacturers are Focusing on Customer Experience

    • Introduction to Scoping a Business Capability

    • ASSIGNMENT 2 - Scope Design

    • Webinar 3 Recording

  • 4

    Section 3 - Design Approach to Mitigating People Risk

    • Instructions and Discussion for Section 3

    • 3.3 Scoping the Change Part 2 - Designing risk mitigation

    • ASSIGNMENT 3 - Mapping risk mitigation impacts on scope

    • Webinar 4 Recording & Slides

  • 5

    Section 4 - Introduction to Various Service Design Tools

    • Instructions and Discussion for the final two weeks

    • Change Initiative Summary and Recommendations

    • More Visual Methods for Designing the Scope of Business Activity or Service Change

    • FINAL ASSIGNMENT - Service Design

    • FINAL Webinar - Monday 8:00pm EST (October 28)

    • Thanks for your insights...

Pricing options

Explain how different pricing options might be valuable to different segments of your audience.

Call to action

This is where you seal the deal. Sprinkle this section throughout you page to push prospects to purchase!